Privacy Policy

1. Introduction

Welcome to Africa Sana Tours. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you book a tour, subscribe to our newsletter, or contact us. This information may include:

1. Name
2. Email address
3. Phone number
4. Address
5. Payment information
6. Passport details
7. Travel preferences

2.2 Non-Personal Information

We may also collect non-personal information that does not directly identify you when you interact with our website. This may include:

1. IP address
2. Browser type and version
3. Pages visited on our website
4. Time and date of visit
5. Referring site

3. How We Use Your Information

We use the information we collect for various purposes, including

1. To process your bookings and manage your tours
2. To communicate with you and respond to your inquiries
3. To send you promotional and marketing materials, if you have opted in
4. To improve our services and website
5. To comply with legal obligations

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

1. Service providers and partners who assist in delivering our services (e.g., hotels, transport companies)
2. Law enforcement agencies, if required by law
3. Third parties with your consent or at your direction

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. We use a variety of security technologies and procedures to help safeguard your information.

6. Your Rights

You have the right to:

1. Access and review the personal information we hold about you.
2. Request corrections to any inaccurate or incomplete information.
3. Request the deletion of your personal information, subject to certain exceptions.
4. Withdraw consent to the processing of your personal information.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control the use of cookies through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any website you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website and updating the effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: Africa Sana Tours Arusha –Pangani Street- Near Kololeni Hospital. House no. 120 P.O Box 1350 Arusha, Tanzania Email: info@climbandsumitafrica.com